An Orkeste agent picks up every inbound lead the moment it hits Salesforce. It enriches the record, scores fit and intent, and proposes a routing decision a sales lead can approve in seconds.
How the workflow runs
Detect new lead: Watches Salesforce for new Lead records from forms, events, partners.
Enrich the record: Adds firmographic, technographic and recent activity data.
Score fit and intent: Combines enrichment with form signals into a single qualified score.
Propose assignment: Suggests the right SDR or AE based on territory, segment and workload.
Human approval on routing: A sales lead confirms the assignment for any non-trivial deal size.
Update Salesforce: Writes the score, owner and qualification status back to the lead.
Human-in-the-loop: Lead assignments on strategic or enterprise-sized accounts always require human approval.